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BPO Market in the Czech Republic 2015-2019

BPO Market in the Czech Republic 2015-2019

About BPO Market in the Czech Republic

Privatization in the Czech Republic has led to the wave of several new investments in the country. The government has formulated several investment-friendly policies that has enhanced the investment competitiveness and taxation conditions in the Czech Republic. Further, efforts regarding simplifying regulations and reduction in administrative barriers have encouraged more FDI inflows to the country. The country’s favorable economic conditions, strategic geographical location, developed infrastructure pertaining to transportation and logistics make it one of the most favorable locations for BPO.

TechNavio's analysts forecast the BPO market in the Czech Republic to grow at a CAGR of 16.33 percent over the period 2014-2019.

Covered in this Report

The report covers the present scenario and the growth prospects of the BPO market in the Czech Republic for the period 2015-2019. The report covers the market attractiveness of BPO in the country, which include economic overview, business overview, pros and cons of the BPO sector, state of the BPO sector, and main factors affecting BPO sector.

TechNavio's report, the BPO Market in the Czech Republic 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. It covers the landscape of the BPO market in the Czech Republic and its growth prospects in the coming years. The report includes a profile of the key vendors operating in this market.

Key Vendors

  • Accenture
  • Capgemini
  • Infosys BPO
  • OKIN Technologies BPO
Other Prominent Vendors
  • Europ Assistance
  • ICON Communication Centers
  • Incline
  • Transcom
Key Market Driver
  • Strategic Location of the Country
  • For a full, detailed list, view our report
Key Market Challenge
  • Political Unrest in the Country
  • For a full, detailed list, view our report
Key Market Trend
  • Growing Demand for F&A Outsourcing
  • For a full, detailed list, view our report
Key Questions Answered in this Report
  • What will the market size be in 2019 and what will the growth rate be?
  • What are the key market trends?
  • What is driving this market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?
  • What are the market opportunities and threats faced by the key vendors?
  • What are the strengths and weaknesses of the key vendors?


Press Release

TechNavio Announces the Publication of its Research Report – BPO Market in the Czech Republic 2015-2019

TechNavio recognizes the following companies as the key players in the BPO Market in the Czech Republic: Accenture plc, Capgemini SA, Infosys Ltd. and OKIN Group.

Other Prominent Vendors in the market are: Europ Assistance, ICON Communication Centres, Transcom and SAP.

Commenting on the report, an analyst from TechNavio’s team said: “One key trend upcoming in this market is the rise in demand for finance and accounting outsourcing. The F&A outsourcing capabilities of CEE are attracting leading companies such as Citigroup, Philips, GE Money Bank, Deutsche Bank, and Morgan Stanley to build accounting captive centers in the region.”

According to the report, one key factor driving the market is the strategic location of the country. The Czech Republic is situated very close to other countries in Europe; as a result it is a preferred destination to outsource BPO activities. The country's cultural proximity with offshore vendors in Europe, Asia, and the Americas also plays an important role in making it a preferred destination for outsourcing.

Further, the report states that acquisition and retention of trained talent is a major challenge in the country as other locations provide better salaries to BPO professionals than the Czech Republic. Thus, these professionals are inclined to take up jobs in countries with a high pay scale.

Companies Mentioned

Accenture , Capgemini, Infosys BPO , OKIN Technologies BPO , Europ Assistance, ICON Communication Centers, Incline, Transcom

  • Executive Summary
  • List of Abbreviations
  • Scope of the Report
    • Market Overview
    • Product Offerings
  • Market Research Methodology
    • Market Research Process
    • Research Methodology
      • Table Market Research Methodology
  • Introduction
  • Country Profile: Czech Republic
    • Background
    • Geography
    • People and Language
    • Economic Overview
      • Table Czech Republic: GDP (US$ billion)
      • Table Czech Republic: Economic Parameters
      • Table Czech Republic: Export Destinations 2013
    • Business Overview
      • Table Czech Republic: Investment Climate 2013
      • Global Competitive Index Ranking
        • Table Global Competitive Index Ranking 2013-2014
      • FDI Inflow into Czech Republic by Country and Sector
        • Table Czech Republic: Top 10 Sectors for FDI 2003-2012
        • Table FDI in Czech Republic 2011
  • Doing Business in Czech Republic
    • Key Indicators
      • Table Doing Business Indicators
      • Table Doing Business Ranking Indicators
      • Table Doing Business DTF Indicators
      • Table Time and Cost Associated with Starting a Business in Czech Republic
  • Market Landscape
    • Global BPO Market Overview
      • F&A BPO
      • IT Services and Support
      • Customer Support
      • Procurement
      • HRO
    • Factors Affecting Choice of BPO Locations
      • Table Factors Affecting Choice of BPO Locations
  • Comparative Study of Popular BPO Destinations
    • Table Comparative Study of Top Five BPO Destinations
  • BPO Market in Czech Republic: Competitive Advantage Analysis
    • Economic and Political Stability of Czech Republic
      • Table Czech Republic: Democracy Ranking by EIU 2012
      • High-quality ICT Infrastructure
        • Table NRI Framework by EIU
        • Table NRI Ranking of Different Countries
      • Tax Regime
      • Transportation Infrastructure
        • Table Location of Airports in Czech Republic
        • Table Comparison of Air Transport Quality
      • Highly Educated Workforce
        • Table Number of Students per 10,000 People in Different Countries 2013
      • Multiple Languages
        • Table Proficiency in Languages
        • Table Languages Supported in Czech Republic 2013 (by Percentage of Population)
        • Table Parameters Affecting BPO Locations for Different Countries
    • State of BPO Market in Czech Republic
      • Table BPO Industry: Czech Republic
    • Pros and Cons of BPO Market in Czech Republic
      • Table Pros and Cons of BPO Market in Czech Republic
    • PEST Analysis
    • Market Size and Forecast
      • Table BPO Market in Czech Republic 2014-2019 (US$ billion)
    • Five Forces Analysis
  • Market Segmentation by Application
    • BPO Market in Czech Republic by Application 2014
      • Table BPO Market in the Czech Republic by Application 2014
  • Buying Criteria
  • Market Growth Drivers
    • Table Strategic Location of Czech Republic
    • Table Office Market Indicators 2013
  • Drivers and their Impact
  • Market Challenges
  • Impact of Drivers and Challenges
  • Market Trends
  • Trends and their Impact
  • Vendor Landscape
    • Market Analysis 2014
    • Other Prominent Vendors
  • Key Vendor Analysis
    • Accenture
      • Key Facts
      • Business Overview
      • Business Segmentation by Revenue 2013
        • Table Accenture: Business Segmentation by Revenue 2013
      • Business Segmentation by Revenue 2012 and 2013
        • Table Accenture: Business Segmentation by Revenue 2012 and 2013 (US$ million)
      • Geographical Segmentation by Revenue 2013
        • Table Accenture: Geographical Segmentation by Revenue 2013
      • Business Strategy
      • Key Information
      • SWOT Analysis
    • Capgemini
      • Key Facts
      • Business Overview
      • Business Segmentation by Revenue 2013
        • Table Capgemini: Business Segmentation by Revenue 2013
      • Business Segmentation by Revenue 2012 and 2013
        • Table Capgemini: Business Segmentation by Revenue 2012 and 2013 (US$ million)
      • Geographical Segmentation by Revenue 2013
        • Table Capgemini: Geographical Segmentation by Revenue 2013
      • Business Strategy
      • Key Developments
      • SWOT Analysis
    • Infosys
      • Key Facts
      • Business Overview
      • Revenue by Business Segmentation 2014
        • Table Infosys: Revenue by Business Segmentation 2014
      • Revenue by Business Segmentation 2013 and 2014
        • Table Infosys: Revenue by Business Segmentation 2013 and 2014 (US$ billion)
      • Revenue by Geographical Segmentation 2014
        • Table Infosys: Revenue by Geographical Segmentation 2014
      • Business Strategy
      • Key Information
      • SWOT Analysis
    • OKIN Group
      • Key Facts
      • Business Overview
      • SWOT Analysis
  • Other Reports in this Series

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