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Order Management

Order Management

Retailers are racing to compete with Amazon.  To do so they must get to a single version of the truth on customers so that their stores become an advantage.  They must turn their stores into a competitive advantage and they must be able to fulfill orders from anywhere.  To do so they are investing heavily into Enterprise Order Management. In fact, the Enterprise Order Management system is the core for retail going forward.  Having that single order management system that allows for shipping from the warehouse, pickup at store, or simply traditional store fulfillment is key to not only surviving, but thriving in the future.

This study reviews the trends and barriers around reaching this goal of a single order management system, the painful process of removing silos, and the goal of using stores and their locations as their competitive advantage.  This research looks at the top vendors in this area, the size of the market and the positioning of those vendors.  It is designed for retailers and vendors that are looking to move to the central order management process.


1.0 Background and Introduction
2.0 Market Definition and Sizing
3.0 Foundation of Unified Commerce
4.0 The Profitability Payoff5.0 Potential For Beacons
5.0 Trends, Drivers and Barriers
6.0 Market Size by Revenue
7.0 Market Share by Vendor
8.0 IHL Insight Market Positioning
10.0 Top 15 Providers by Revenue
11.0 Methodology

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