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Worldwide Unified Communications and Collaboration 2016 Top 10 Predictions

Worldwide Unified Communications and Collaboration 2016 Top 10 PredictionsThis IDC study provides IDC's predictions for the worldwide unified communications and collaboration (UC&C) market. It contains the collective views of IDC analysts on key trends and developments impacting this space in 2016 and the implications for end users and providers."Cloud-based communications and collaboration solutions are experiencing healthy double-digit growth rates as many businesses of all sizes (small, medium sized, and large) consider the advantages of leveraging a monthly subscription model (i.e., opex) for their next deployment," said Rich Costello, senior research analyst, IDC's Unified Communications and Collaboration. "But the future of the UC&C market lies in defining 'business outcomes' for customers by creating a better, more intuitive user experience through real-time communications, collaboration with context, and integrations with business systems and applications, no matter the location or the device."

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Predictions
In This Study
Situation Overview
Future Outlook
1. Worldwide Unified Communications and Collaboration Market Revenue Will Reach $26.9 Billion in 2016
2. Cloud-Based UCaaS Will Account for 60% of UCaaS Implementations by 2017
3. APIs and SDKs for Embedded, Real-Time Communications (Voice, Video, Messaging, and Conferencing) Will Proliferate in 2016 and Beyond
4. In 2016, the Worldwide Market Size for Mobile UC&C Client Software, Middleware, and Applications Will Reach $856 Million in Revenue, Representing a 23.3% Year-Over-Year Growth Rate
5. Mobile Application Development Will Move to Smaller Contact Centers
6. Customers Will Helm the Network
7. Total Communications Solutions Will Take Competition to the Next Level
8. Software-Based Video Platforms Will Be Essential in All Video Portfolios
9. Despite the Momentum Around Video Cloud Services and Web Browser Usage, Enterprise Videoconferencing Endpoints Will Show Healthy Growth (8.3%) in 2016 and Beyond
10. There Will Be a Number of Active M&A Participants in the Enterprise Videoconferencing and UC&C Spaces in 2016
Essential Guidance
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