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Worldwide IT System and Service Management Software Forecast, 2018-2022: First Look

Worldwide IT System and Service Management Software Forecast, 2018-2022: First Look

This IDC study is the first sizing and forecast for this newly defined IT system and service management (ITSSM) software market that incorporates major portions of software and SaaS solutions previously reported in enterprise system management software categories — excluding endpoint management. "The worldwide IT system and service management software market achieved a level of $19.2 billion in 2017 according to IDC estimates. The market as a whole is forecast to grow at a compound annual growth rate (CAGR) of 7% during the 2018-2022 forecast period with the public cloud-based segment growing at a much higher 21% rate. The market is being driven by the need to monitor, manage, and optimize systems, infrastructure, applications, and end-user experience across increasingly complex on-premise, hybrid, public cloud, and multicloud deployments." — Tim Grieser, research vice president, Enterprise System Management Software

Please Note: Extended description available upon request.


IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Market Forecast
Worldwide IT System and Service Management Software Forecast, 2018–2022
Market Context
Drivers and Inhibitors
Drivers
Cloud Infrastructure Adoption
Software Spending
Inhibitors
Exchange Rates
Significant Market Developments
Changes from Prior Forecast
Market Definition
Methodology
Historical and Forecast Market Values and Exchange Rates
Historical Market Values and Exchange Rates
Forecast Market Values and Exchange Rates
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