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Worldwide Social View Forecast, 2015–2019

Worldwide Social View Forecast, 2015–2019

This IDC study forecasts the worldwide revenue for the social view market for the 2015–2019 period. The social view market includes customer experience (CX), workforce transformation, business networks, and commerce."The ability to link customer experience (CX), workforce transformation, business networks, and commerce together is at the epicenter of competitive differentiation, and technology is at the core of the linkages," says Vanessa Thompson, research vice president for IDC's Collaboration and Communities program. "However, it is far from adding new software, automating processes, and learning new workflows. The changes are more fundamental to the existence of a business."


IDC Market Forecast Figure
Executive Summary
Advice For technology Suppliers
Market Forecast
Market Context
Drivers and Inhibitors
Drivers
User-Centric Approach
Information Assets as Application Programming Interfaces
Consumer Acceptance of Intelligent Assistance
Inhibitors
Software Industry Transformation
Significant Market Developments
Changes from Prior Forecast
Market Definition
Methodology
Related Research

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