Worldwide Services Market Shares, 2014: Digital Begins to Drive Real Growth

IDC Market Share Figure

Executive Summary

Advice for Technology Suppliers

Market Share

Overview

Market Share by Macromarket

Market Share by Macroregion

Acquisitions and Contracts

Who Shaped the Year

Market Context

Drivers and Inhibitors

Drivers

Cloud

Digital Transformation

Inhibitors

Oil Prices

Exchange Rates

Significant Market Developments

Growth in Emerging Markets Continues to Accelerate While Decelerating in Developed Markets

IS Outsourcing in the United States Versus Other Regions

Methodology

Market Definition

Services Market Classifications

Engagement View

Related Research

Worldwide Services Market Shares, 2014: Digital Begins to Drive Real Growth

This IDC study presents market shares for the worldwide services market for 2014, which is broken down intomacromarkets (e.g., project oriented, outsourcing, and support and training) and macroregion (e.g., Americas, EMEA, and AP). "Overall, 2014 was another year where the largest services vendors lost market share to smaller service vendors. This is the third consecutive year in which the top 10 services vendors lost market share. It's also the second year in a row in which the top 10 services vendors have posted declining levels of revenue when viewed in aggregate; however, in 2013, this decline was 4.0%, which was only 0.1% in 2014," says Chad Huston, senior research analyst, Worldwide Services.

Please Note: Extended description available upon request.