Worldwide Order Management Applications Forecast, 2018–2022
This IDC study examines the worldwide market for order management applications that is growing at a strong pace with a five-year CAGR of 7.5%, reaching $4.4 billion by 2022. Growth in the order management market is driven by the need for omni-channel "buy anywhere, fulfill anywhere" processes in digital commerce. As the digital commerce world evolves, so too does the demand for modern order management applications."Digital commerce has transformed how consumer and business transactions take place across the world. If we look ahead five years to 2022, global commerce will also look drastically different from the present day because of innovative technologies and business models such as subscriptions, AR/VR, big data, and mobile payments, to name a few. Order management applications are critical in powering this evolution, and software vendors that develop these applications must be aware of customer friction points and be in tune with how to provide an excellent customer experience through the entire order and fulfillment process," says Jordan Jewell, senior research analyst, Digital Commerce and Enterprise Applications, IDC.
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