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Worldwide Managed Cloud Services Forecast, 2017–2021: An Extraction View of Technology Outsourcing Services Markets

Worldwide Managed Cloud Services Forecast, 2017–2021: An Extraction View of Technology Outsourcing Services MarketsThis IDC study provides IDC's forecast and spending for the worldwide managed cloud services (MCS) market across eight major regions for the 2017–2021 forecast period. IDC views managed cloud services as an extraction view of IDC's technology outsourcing services markets involving application management (AM), hosted application management (HAM), hosting infrastructure services (HIS), IT outsourcing (ITO), and network and endpoint outsourcing services (NEOS). This is the first forecast for this market (for more details, see the Market Definition section as well as IDC's Worldwide Managed Cloud Services Taxonomy, 2017, IDC #US43147017, October 2017).This study also includes advice to providers of IT services, an analysis of key market and industry trends by key managed cloud services markets and regions, key market drivers and inhibitors, and significant market developments."The managed cloud services market is creating fundamental changes in the outsourcing industry involving the entrance of new providers, partnership ecosystems, investment requirements, and opportunities, though also bringing with it some critical challenges to players shifting from a world of noncloud (legacy) outsourcing," says David Tapper, VP, Outsourcing and Managed Cloud Services at IDC. "Building a successful managed cloud services business will require that providers build deep knowledge of their customers' businesses, embed professional services as part of MCS offerings, offer a robust portfolio of managed cloud services, provide a management platform for orchestration and instrumentation of partner ecosystems and services, offer a full array of partnerships, create MCS offerings to support industry-specific digital applications, incorporate a robust set of business resiliency and privacy capabilities, and establish critical KPIs to manage transition to a capex world."

IDC Market Forecast Figure
Executive Summary
Advice for Service Suppliers and Technology Providers
Market Forecast
Worldwide Managed Cloud Services Spending Forecast View
Worldwide Managed Cloud Services by Primary Markets
Managed Cloud Services by Region
Penetration Rate of Managed Cloud Services Within Technology Outsourcing Services Markets
Relationship of Managed Cloud Services with Technology Outsourcing Services Markets
Forecasts by Regions
U.S. Managed Cloud Services Forecast
Key U.S. Market and Industry Trends
Canada Managed Cloud Services Forecast
Key Canada Market and Industry Trends
Latin America Managed Cloud Services Forecast
Key Latin America Market and Industry Trends
Western Europe Managed Cloud Services Forecast
Key Western Europe Market and Industry Trends
Central and Eastern Europe Managed Cloud Services Forecast
Key CEE Market and Industry Trends
Middle East and Africa Managed Cloud Services Forecast
Key MEA Market and Industry Trends
Asia/Pacific (Excluding Japan) Managed Cloud Services Forecast
Key APEJ Market and Industry Trends
Japan Managed Cloud Services Forecast
Key Japan Market Trends
Market Context
Drivers and Inhibitors
Ensuring Business Operations
Optimizing Financial Management
Security and Compliance Issues
Operational Efficiencies
Significant Market Developments
Deal Making for Managed Cloud Services
Competitive Environment
Key Events
Ecosystem Partnerships
Changes from Prior Forecast
Market Definition
Relationship Between Traditional Outsourced-Managed Services and Managed Cloud Services
Extraction Markets
Overview of Managed Cloud Services Primary and Secondary Markets
Primary Markets of Managed Cloud Services
Secondary Markets of Managed Cloud Services
Penetration of Managed Cloud Services: Substitution Effect
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