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Worldwide IP PBX Forecast, 2017–2021

Worldwide IP PBX Forecast, 2017–2021

This IDC study provides a 2017–2021 forecast for the worldwide IP PBX market (pure IP and hybrid IP) by lines/seats shipped and manufacturers' revenue. "Recent IDC survey data indicates that for many organizations, IP telephony is still one of the top drivers for organizations that are provisioning new communications technologies," according to Rich Costello, IDC senior research analyst, Unified Communications/Enterprise Communications Infrastructure. "But increasingly, IP telephony (IPT) is a component in a more strategic approach in deploying unified communications and collaboration (UC&C) solutions — whether on-premises, in the cloud, or via a hybrid approach. In particular, cloud-based voice and UC solutions have negatively impacted, and will continue to negatively impact, the growth of premises-based voice and UC solutions throughout this forecast period."

Please Note: Extended description available upon request.

IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Market Forecast
Worldwide IP PBX Line and IP Phone 2017-2021 Forecast
Market Context
Drivers and Inhibitors
Strategic View of Organization
Vendor Road Maps
Cloud-Based Solutions
Investment Protection
Significant Market Developments
Changes from Prior Forecast
Market Definition
Key Definitions
IP PBX System
IP Telephone
Private Branch Exchange
Unified Communications
Unified Communications and Collaboration
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