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Worldwide and U.S. Digital Strategy Consulting Services Forecast, 2019–2023

Worldwide and U.S. Digital Strategy Consulting Services Forecast, 2019–2023

This IDC study discusses the worldwide and U.S. digital strategy consulting services market forecast for the 2019–2023 period."Demand for digital strategy consulting services remains high globally, driven by a mixture of defensive and offensive business imperatives. These include a desire to drive revenue growth and improve customer experience (CX) while cutting costs and increasing organizational efficiency," said Douglas Hayward, research director for Digital Strategy Consulting and Agency Services. "Demand growth will remain in double digits for all three macroregions — the Americas, EMEA, and Asia/Pacific — during the forecast period. But we'll see a gradual moderation of growth rates as demand matures and markets naturally begin to saturate. To succeed in this market, consultancies need to lead with business and not technology to keep people at the center of their digital offerings — to stress the continued role of legacy technology in making 'the new' successful and to take their clients to innovation at scale."

Please Note: Extended description available upon request.


IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Market Forecast
Worldwide Digital Strategy Consulting Services by IDC Macroregion
Worldwide and U.S. Digital Strategy Consulting Services by IDC Foundation Use Case
Worldwide Digital Strategy Consulting Services Spend by Foundation Use Case
U.S. Digital Strategy Consulting Services Spend by Foundation Use Case
Market Context
Drivers and Inhibitors
Drivers
Growing Importance of Customer Experience as a Differentiator for Clients
Clients Shift from Experimentation to "Innovation at Scale"
Inhibitors
Political and Economic Uncertainty
Service Commoditization and Client Maturation
Significant Market Developments
Changes from Prior Forecast
Market Definition
Digital Strategy Consulting Services Taxonomy
Methodology
Related Research

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