Worldwide Digital Commerce Applications Forecast, 2017–2021
This IDC study examines the worldwide market for digital commerce applications and provides a forecast of the market through 2021. This market is forecast to grow at a swift pace, with much higher demand from customers in cloud applications than that in on-premises ones."Consumer and business customers have come to expect nothing less than an excellent customer experience when they purchase products and services digitally. This is largely due to the improvements that have occurred in digital commerce applications, making it easier and quicker for customers to get what they want, when they want it," says Jordan Jewell, research analyst, Digital Commerce and Enterprise Applications. "As the digital commerce applications market continues to transition to the cloud in the next five years, businesses will be using these applications as a key form of digital transformation, with the digital commerce applications drastically improving the experiences of organizations' customers, employees, partners, and suppliers."
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