Worldwide Business Analytics Services Forecast, 2017–2021
This IDC study presents IDC's spending forecast and historical sizing for the worldwide business analytics services market by key IT service categories ranging from 2012 and extending through 2021. A range of forecast assumptions are factored in. This study does not contain vendor-specific revenue, market shares, or vendor profiles."As is the case in 2017, cognitive computing and machine learning–based artificial intelligence will continue to be the most sought-after business analytic services segments of interest for the customers in 2018," said Ali Zaidi, research director, IT Consulting and Systems Integration Services."We will continue to see a need for more industry-specific solutions supported by higher-end analytics. For example, risk, fraud, and regulatory analytics in banking and insurance, payer/provider analytics in healthcare and financial planning, and analysis in finance," said Alison Close, senior research analyst, Finance and Accounting BPO, BPaaS, and Analytics Services program.