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Western Europe MPDS and BPS Market Shares, 2017: Accelerated Technology Development Driving Greater Contractualized Business Revenues

Western Europe MPDS and BPS Market Shares, 2017: Accelerated Technology Development Driving Greater Contractualized Business Revenues

This IDC study provides Western European MPDS and BPS market share data for calendar years 2016 and 2017 and market shares by Western European country or subregion for 2017. This document updates Western Europe Basic Print and Managed Print and Document Services Market Shares, 2016: The Battle for the Midmarket Begins (IDC #EMEA41558217, August 2017) with actual data for 2017."Office printed page volumes are declining due to greater business process automation, driven by accelerated technology development to provide information anywhere, at any time, over many types of devices. As a result, Western European print/MFP providers aim to contractualize as much print business as possible to provide a recurring revenue stream," said Jacqui Hendriks, research manager, Imaging, Printing and Document Solutions. "IDC has observed the shift from break-fix to BPS and then to MPDS, but market players face challenges in providing competitive value-added and differentiated offerings. The enterprise market is mature, but there are opportunities to extend and expand engagements, while success in the burgeoning SMB market depends on vendors' ability to enable their channel partners through the right training and tools."

Please Note: Extended description available upon request.


IDC Market Share Figure
Executive Summary
Advice for Technology Suppliers
Market Share
Western European MPDS Market Share and Growth
Western European BPS Market Share and Growth
Who Shaped the Year
Western European Regional Shares
Kyocera Takes Sixth Place for the BPS Market, Outpacing HP in Germany Only
Key MPDS Market Players
Canon
HP Inc.
Konica Minolta
Lexmark
Ricoh
Xerox
Market Context
Significant Market Developments
Vendor Announcements
Channel Announcements
Methodology
Market Definition
Basic Print Services
Managed Print and Document Services
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