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WNS: Reinventing Business Processes with Vertical-Specific, Analytics-Enabled BPaaS Solutions

WNS: Reinventing Business Processes with Vertical-Specific, Analytics-Enabled BPaaS Solutions

This IDC Vendor Profile examines the business-process-as-a-service (BPaaS) solutions of WNS. WNS has been at the forefront of business process services provisioning for more than 10 years and has been instrumental in the evolution of BPO from a sole labor arbitrage value proposition to a driver for margin expansion through continuous process improvement.Today, WNS has a suite of horizontal- and vertical-focused BPaaS solutions leveraged by over 50 clients. These solutions are either owned by WNS or brought to market by key partnerships and span across the travel, insurance, utilities, healthcare, and shipping and logistics industries.

Please Note: Extended description available upon request.


IDC Opinion
In This Vendor Profile
Situation Overview
Company Overview
Financial Performance
Customers and Contracts
Company Strategy
Product Strategy
>Business Drivers
>Critical Buyer Requirements
Service Strategy
>Product/Service Offerings
>Integration of Analytics
Analytics Capabilities
Core Competencies
Value Delivered
Business Strategy
>Go to Market
>Key Partnerships
>Future Investments
Future Outlook
Challenges and Opportunities
Challenges
Opportunities
Market Inhibitors
Market Accelerators/Drivers
>Buyer Demand/Needs
>Market Trends
Essential Guidance
Advice for WNS
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