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U.S. Video Communications Platform-as-a-Service Forecast, 2016–2020

U.S. Video Communications Platform-as-a-Service Forecast, 2016–2020

This IDC study provides a forecast for the U.S. video communications platform-as-a-service market for the 2016–2020 period."The video PaaS market consists of a patch work of individual use cases and specialized applications. Separately, they are fascinating applications serving important business needs but do not justify rampant attention and investment. The fact that the developers can build any visual interaction they want on video PaaS makes it a persuasive, far-reaching growth opportunity," says Mark Winther, group VP and consulting partner, Worldwide Telecommunications at IDC.

IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Market Forecast
Market Context
Video PaaS: A Common Cloud Platform for Multiple Use Cases
Video PaaS Vendors
Pricing Assumptions for the Forecast
A Use Case–Driven Forecast: Applications and Segments
Communications and Collaboration
Unified Communications
Video-Assisted Sales
Video Banking
Show Me
Video-Assisted Field Services
Video-Aided Customer Support
Video Claims Appraisal
Education, Media, and Social
Social Networks
Drivers and Inhibitors
The Power of API Platforms to Deliver Real-Time Video
Bring-Your-Own-App Momentum
The World Is Moving to Video
Lack of a Business Case for Real-Time Communications
Significant Market Developments
Changes from Prior Forecast
Market Definition
Related Research

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