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The Five Value Propositions of IT Certification for the Enterprise, 2018

The Five Value Propositions of IT Certification for the Enterprise, 2018
This IDC Market Perspective highlights the rising demand from enterprises for cloud-based communication and collaboration tools, driven by the rising mobility of the workforce, new use cases, shifting attitudes toward voice and messaging, and efforts to raise employee productivity and eventually the customer experience."Demand from enterprises is rising for cloud-based communication and collaboration tools, driven by the rising mobility of the workforce, new use cases, shifting attitudes toward voice and messaging and efforts to raise employee productivity and eventually the customer experience. IDC believes that communication and collaboration apps are becoming increasingly important to enterprises globally, with cloud-based solutions, either as standalone or complementary hybrid solutions, increasingly taking center stage," says Shiv Putcha, contributing analyst, IDC Asia/Pacific.

Please Note: Extended description available upon request.


Executive Snapshot
Situation Overview
IT Staff Efficiencies
IT Operational Agility
Candidate Identification, Selection, and New Hire Productivity
Employee Value to the Enterprise
Consultant Capability
Advice for the Technology Buyer
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