Market Research Logo

Utilities Smart Customer Operations Quarterly Update: October-December 2014

Utilities Smart Customer Operations Quarterly Update: October-December 2014

This IDC Energy Insights Perspective provides a quick one-stop-shopping overview of major business developments, new financing deals, major projects and pilots, major ICT and operational technology contract wins, and ICT product announcements in the worldwide utilities industry in 4Q14 related to:

Please Note: Extended description available upon request.


In This Perspective
Situation Overview
Business Environment and Regulation, 4Q14
Demand and Prices
Oil Prices
Electricity Prices
Customer Care and Billing, 4Q14
Baltimore Selects Itineris' UMAX CIS Solution for Billing and Customer Care
Brazil's CPFL Energia Buys SAP Customer Care Software
Customer Analytics, 4Q14
Enel Selects C3 Energy to Provide SaaS Solutions
Kamstrup to Integrate Saseco's eButler Solution
Cloudera, Teradata Extend Partnership to Drive Big Data Analytics
Customer Engagement, 4Q14
Efficiency Vermont Launches Energy Tool for Utility Customers
Northern Ireland Customer Engagement Trial Proves Effectiveness of TOU Rates
Kentucky Utilities Extend Demand-Side Management Programs to Include Smart Meters
Europe's Smappee Seeks Piece of HEMS Market in the U.S.
Smart Metering, 4Q14
Brazilian Light Contracts Landis+Gyr for Smart Grid Project
AES Eletropaulo Selects Itron for Edge Solution in Brazil
Texas Electric Cooperative Buys Aclara AMI Solution
Bangladesh Power Development Board Contracts Abbey Systems for Smart Meters
Ericsson Supports Elektrilevi in Deploying Smart Meters in Estonia
S&T Wins Smart Metering Order in Poland
Sadales Tīkls Proceeds with Smart Meter Rollout
Kenya Power Starts Smart Meter Pilot for High-End Consumers
Ghana Introduces Prepaid Smart Meters
South Africa Deploys Smart Meters and Lighting to Boost Efficiency
E.ON Selects Enoro's Meter Data Management Solution
Salzburg Signs Smart Metering Contract with Atos in Austria
Dutch Utility NLE's New App for Smart Meter Users
Green Energy Options Wins Opportunity to Innovate with EDF Energy
Landis+Gyr, Powel Joined for Strategic Partnership Agreement
Powel, Kamstrup Expand Partnership
Itron Launches Prepayment Meter Solution
Major eMobility Agreements, 4Q14
Pepco Deploying an Electric Vehicle Smart Charging Infrastructure
Renault-Nissan Alliance Sells 200,000th Electric Vehicle
CLEVER to Add 100 Fast-Charging Stations to European EV Infrastructure
Wireless Charging Gets a Boost from Qualcomm Investment in Chargemaster
Smart City, 4Q14
Tauron Dystrybucja Chooses OSGP for Smart City Project in Poland
Veolia, IBM partner to Develop Smarter Water Solutions for Cities
Learn More
Related Research
Figure: Worldwide Real GDP Growth by Region, 2014
Figure: Personal/Private Consumption for Select Countries, 2014
Figure: Brent Oil Price and West Texas Intermediate Crude Oil Price Trend 12-Month Hindsight, 2014
Figure: Electricity Prices of Major European Power Exchanges, 2014
Figure: European Residential Electricity Prices Including Taxes
Figure: U.S. Average Residential Electricity Price, 2014
Figure: U.S. Residential Electricity Prices

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report