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United Arab Emirates IT Services Market 2015–2019 Forecast and 2014 Analysis

United Arab Emirates IT Services Market 2015–2019 Forecast and 2014 Analysis

This IDC study provides a forecast of IT services market spending in the United Arab Emirates for the 2014–2018 period. The report also includes commentary on market drivers and forecast assumptions. The study answers the following questions:

  • What are IDC's predictions for spending on IT services in the UAE? What are the assumptions behind the forecast numbers, and what impact will the related issues have on the market during the forecast period?
  • What do end users in the UAE market say about their concerns and preferences regarding IT services procurement?
  • What are the latest trends in IT services delivery in the UAE (e.g., managed services, cloud, and IT security)?

"The year 2014 was a good one for the UAE IT services market. Deals and traction increased in all IT services, except IS outsourcing services. The country's IT services market will continue to grow in the coming years. However, a further decrease in oil prices could have a strong negative impact on growth rates during the forecast period. In the coming years, the market will see the transformation of an increased number of second-tier IT services providers or channel partners enhancing their IT services portfolios. This will primarily be the result of market forces and changing dynamics of the reselling business. Margins in the hardware and software spaces are shrinking, and medium-sized players will either transform or self-destruct. Additionally, services providers with the ability to solve the business problem along with the IT issue will have a competitive edge and better visibility among decision makers." — Research Manager Saurabh Verma, IT Services, IDC Middle East, Africa, and Turkey

Please Note: Extended description available upon request.


IDC Opinion
In This Study
Executive Summary
Methodology
Research Sources
Revenue Recognition
Notes on Forecasting
Definitions
Foundation Markets
Situation Overview
Key Analysis of the IT Services Market
IT Services in the Context of the Current Economic Environment
Trends in IT Services Procurement
Local Services Providers — Transform or Self-Destruct
IT Environment
Drivers
Inhibitors
Overview of the IT Services Market by Foundation Market
The Support and Training Services Primary Market
IDC Analysis of the Support and Training Primary Market
The Project Services Primary Market
IDC Analysis of the Project Services Primary Market
The Outsourcing Primary Market
IDC Analysis of the Outsourcing Services Primary Market
Overview of IT Services Spending by Vertical Market
Government
Finance
Communications and Media
Future Outlook
Forecast and Assumptions
Market Forecast
Future Perspective on the Support and Training Primary Market
Future Perspective on the Project Services Primary Market
Future Perspective on the Outsourcing Services Primary Market
Forecast by Vertical Market
Market Context
Essential Guidance
Transform or Perish
Ensure Multiple Touchpoints in Accounts
Address the Business Problem
Prioritize What the Provider Wants to Sell
Learn More
Related Research
Synopsis
Table: Overview of IT Services Spending by IDC Foundation Market in the UAE, 2014
Table: Overview of IT Services Spending by Vertical Market in the UAE, 2014
Table: Forecast and Analysis of IT Services Spending ($M) by IDC Foundation Market in the UAE, 2014—2019
Table: Top 3 Assumptions for the IT Services Market in the UAE, 2015—2019
Table: Key Forecast Assumptions for the IT Services Market in the UAE, 2015—2019
Table: Comparison of Forecast for IT Services Spending ($M) in the UAE, 2015—2019 vs. 2014—2018
Figure: Spending ($M) on IT Services by IT Services Engagement Type in the UAE, 2014
Figure: Spending ($M) on IT Services by IT Services Engagement Type in the UAE, 2014
Figure: Spending ($M) on IT Services by IT Services Engagement Type in the UAE, 2013—2015
Figure: Spending (AED M) on IT Services by IT Services Engagement Type in the UAE, 2013—2015
Figure: Overview of IT Services Spending by Vertical Market in the UAE, 2014
Figure: Forecast of IT Services Spending ($M) by IDC Engagement Type in the UAE, 2014—2019
Figure: Forecast of Relative Shares (%) by IDC Engagement Type in the UAE, 2014—2019
Figure: Forecast of Relative Shares (%) by IDC Engagement Type in the UAE, 2014—2019
Figure: Forecast of Relative Shares (%) by IDC Engagement Type in the UAE, 2014—2019
Figure: Spending ($M) on IT Services by Vertical Market in the UAE, 2014, and Medium-Term Growth Potential
Figure: Comparison of Forecast for IT Services Spending ($M) in the UAE, 2015—2019 vs. 2014—2018

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