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United Arab Emirates and Saudi Arabia BPO Market Size and Forecast, 2015–2021

United Arab Emirates and Saudi Arabia BPO Market Size and Forecast, 2015–2021

In this study, the size of the UAE and Saudi Arabian BPO services market in 2016 is presented along with the market forecast for the 2017-2021 period. The report provides an overview of the four key types of BPO services and presents the future outlook of each type in the two countries. The BPO services market has continued to grow in both countries, especially over the past few years. The increased thrust by organizations to leverage outsourcing and offshoring services to reduce costs and gain scalability have been key market drivers.

Please Note: Extended description available upon request.


IDC Market Forecast Figure
Executive Summary
Market Overview
Advice for Technology Suppliers
Enhance Focus on the BPO Services Market
Position Outcomes, Not Just Services
Leverage Customer Experience as a Trigger to Position BPO Services
Market Forecast
Market Context
Drivers and Inhibitors
Drivers
Inhibitors
Significant Market Developments
Changes from Prior Forecast
Market Definition
Methodology
Research Sources
Revenue Recognition
Notes on Forecasting
Related Research

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