Top 5 Trends in Enterprise Communications Services to Watch in 2023

Top 5 Trends in Enterprise Communications Services to Watch in 2023

This IDC Market Perspective examines the key trends that will impact the enterprise communications services market in 2023. Enterprises face intense pressure to protect their revenue models, sustain their competitive edge, and meet ESG sustainability goals. Driving enterprises to increase investments in digital transformation of their communication network services in ways that will improve operational agility, increase business efficiency, and meet ESG demands as market and business conditions shift will drive the trends we expect to see throughout the year. "The continued acceleration of enterprises toward a digital-first cloud model to take advantage of agility, scalability, and cost-effectiveness to drive innovation and fuel ESG sustainable business growth will be a key focus of 2023," says Peter Chahal, research director, Worldwide Telecommunications at IDC. "Digital transformation will drive enterprises to re-evaluate technology and service provider partnerships that are more synergistic to their new business and IT goals with sovereignty undertones."

Please Note: Extended description available upon request.

Executive Snapshot
New Market Developments and Dynamics
ESG Sustainability Driving Enterprise Communication Requirements
Impact in 2023
Fortifying Cyberdefenses for Enterprise Networks with Digital Sovereignty
Impact in 2023
Network as a Service Results in Tangible Shift Away from Legacy
Impact in 2023
Enterprises Embrace Paradigm Shift in Networking with Cloud WAN
Impact in 2023
AI Pushes Enterprise Network Automation Boundaries Even Further
Impact in 2023
Advice for the Technology and Services Provider
Network Services Enabling Enterprise's ESG Sustainability Goals
Build Digital Sovereignty into Network Services
Provide Smart, Agile, and Multi-Access NaaS for Business Continuity
Differentiate with AI-Embedded Cloud-First Strategy
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