Telefónica and Orange Demonstrate European Telcos are on the Road to AI
This IDC Market Perspective presents AI/analytics-related messages at two recent European telco analyst events and takes stock of where telcos currently are in their adoption of AI. The events were those of Telefónica (June 20 and 21, 2018, in Madrid, Spain) and Orange Business Services (July 10 and 11, 2018, in Paris, France)."AI promises to be one of the key technologies that will enable telco transformation, yet despite a steady stream of demonstrations that highlight the speed of progress (and the resultant hype), the journey has only just begun for telcos," said James Eibisch, research director for IDC's European Telco 2025: Services Transformation program.
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