IT Strategy and Innovation: Tackling "Wicked" Problems
IDC predicts that the convergence of political, economic, social, technology, environmental, and legal trends will accelerate and generate complex, emergent, and inexplicable interdependencies. This acceleration will increase the number of private and public sector organizations that are confronted with highly uncertain challenges, such as "wicked problems."
"Sustaining competitive advantage in private industries and continuously improving citizen/patient/student outcomes in the public sector, when confronted with wicked problems, will require a new set of IT strategy and innovation approaches, including a culture of risk-taking and collaboration, a wider set of strategic thinking frameworks and concepts, a change platform, and leading risk and opportunities indicators that can make financial management sustainable in the long term," said Massimiliano Claps, IDC EMEA Research Director Government Insights and Health Insights.Please Note: Extended description available upon request.
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