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Salesforce in 2020

Salesforce in 2020

This IDC Insight shares direction and strategy for Salesforce from the company's analyst event in December 2014. This Insight shares a view of how Salesforce has grown to become a pioneer and market educator in the growth of the 3rd Platform.

Please Note: Extended description available upon request.


IDC Opinion
In This Insight
Situation Overview
Business Update
Core Business Platform
Salesforce Community Cloud
Innovation Accelerators
A Platform Covering Wide Enterprise Requirements
Partners Are Central to Salesforce's Continual Transformation
Customer Success Requires the Entire Salesforce Ecosystem
Future Outlook
What Do We Think About the Vision for 2020?
Learn More
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