Sales (and Service) as a Service: Pitney Bowes' Personalized Interactive Video Reimagines Customer Engagement
This IDC Insight provides an overview of Pitney Bowes' Personalized Interactive Video managed service. It will be of interest to business users in marketing, sales, customer service, and operations as well as IT decision makers responsible for customer engagement across the customer life cycle. This Insight is based on information, demonstrations, and examples provided to IDC by Pitney Bowes.
Please Note: Extended description available upon request.- IDC Opinion
- In This Insight
- Situation Overview
- The Technology
- The Implementation
- The Results
- Future Outlook
- To Cloud or Not to Cloud
- Personalization with a Human Touch
- Figure: Pitney Bowes' Personalized Interactive Video Technology Map
Download our eBook: How to Succeed Using Market Research
Learn how to effectively navigate the market research process to help guide your organization on the journey to success.
Download eBook