Rackspace Broadens Fanatical Support for AWS and Managed Security Services
This IDC Flash discusses important highlights that were discussed at Rackspace's Managed Security Analyst Day event held September 24, 2015, in San Antonio, Texas. The event hosted several analysts from around the world. Rackspace announced additional new managed security service offerings and Amazon Web Services (AWS) support. In addition, a tour was conducted for analysts to view the building and new Customer Security Operations Center (CSOC) that will open in October 2015.Rackspace has experienced solid growth in the managed cloud space but is looking for other ways to help customers manage their businesses better. In early May 2015, Rackspace announced the launch of Fanatical Support for Microsoft Office 365 and a Rackspace-managed Office 365 offering. Taylor Rhodes, CEO and president of Rackspace, emphasized that its go-to-market strategy and differentiator is around its Fanatical Support and more offerings will be enhanced around security and support services.