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Perspective: Priorities for Service Life-Cycle Management and Cloud Adoption

Perspective: Priorities for Service Life-Cycle Management and Cloud Adoption

This IDC Manufacturing Insights Perspective reviews the current state of adoption for service life-cycle management (SLM) in the cloud and explores the process areas where manufacturers are employing cloud to support and enhance their aftersales services. Our analysis includes results from our 2015 Product and Service Innovation Survey around cloud priorities for SLM and also offers some reflection on the role that cloud is playing with connected service and service innovation for manufacturers.


Please Note: Due to the brevity and/or nature of the content posted, there is no table of contents available for this report.

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