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How Mobility Facilitates IT and Line-of-Business Partnerships to Drive Transformation: Good Technology Secures Devices and Apps for CommunityOne Bank

How Mobility Facilitates IT and Line-of-Business Partnerships to Drive Transformation: Good Technology Secures Devices and Apps for CommunityOne Bank

This IDC Buyer Case Study is based on a conversation IDC had with Duke Prestridge of CommunityOne Bank. Highlights include:

  • CommunityOne Bank is a national bank based in North Carolina. It offers traditional consumer and commercial banking products across 44 branches in the North Carolina market. The bank is over 100 years old, has $2.2 billion in assets, and 575 employees.
  • Prior to 2012, CommunityOne's mobile workforce, consisting of senior executives and an outbound sales force, was using BlackBerry devices and an on-premise BlackBerry Enterprise Server (BES). Employees were frustrated with the user experience to the point where many of them had started to carry an additional personal device.
  • Within this context, Prestridge developed a mobile strategy that rested on a 100% BYOD development model that would eliminate hardware costs but still meet a high threshold for security. Prestridge chose to deploy a set of enterprise mobility management tools, which includes secure email, SharePoint, instant messaging, Web browsing, and file access, along with other secure ISV apps from Good Technology, a leading EMM solution vendor. This mobile foundation led to a set of IT strategies codeveloped between IT and line of business (LOB) that now inform CommunityOne's disaster recovery plans.
  • This document illustrates how IT and line of business can partner to develop a set of IT policies that drive overall business performance. It also offers advice to midmarket IT buyers seeking attributes that drive an effective LOB and IT partnership model.
Please Note: Extended description available upon request.


IDC Opinion
In This Buyer Case Study
Situation Overview
Organization Overview
Challenges and Solution
Challenges
Solution
Macromobility Strategy and Business Growth
Results
Increased Productivity, Reduced Hardware Costs
Mobility Drives CommunityOne's Disaster Recovery Strategy
Essential Guidance
Advice for Buyers
Learn More
Related Research
Figure: Impact of Net Revenue Increases on U.S. Midmarket Mobile Strategy Development, 2014

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