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Japan Unified Communications Market Forecast, 2017-2021

Japan Unified Communications Market Forecast, 2017−2021

This is IDC study is a translation of the Japanese document IDC #JPJ41779517, it provides the 2016 results and forecasts for the Japan unified communications and collaboration (UC&C) market from 2017 to 2021. IDC divides the Japan UC&C market into four major categories based on solution types — the IP telephony market, the collaborative applications market, the IP conferencing system market, and the IP contact center system market — and analyzes the market size and provides a forecast for each segment. The Japan UC&C market experienced decreased growth in 2016 because of stagnant growth in the IP telephony market driven by decreased replacement demand for enterprise voice infrastructure. "In order for the Japan UC&C market to continue to grow in the future, IT suppliers should work together with partners to provide UC&C functions using the cloud, strengthen the integration between cognitive/AI systems and collaborative systems, and consider UC&C plus cognitive/AI solutions in light of the Tokyo Olympics and Paralympics," states Takashi Manabe, group director, IDC Japan.

Please Note: Extended description available upon request.

IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Market Forecast
UC&C Market Revenue Forecast by Solution Segment
IP Telephony Market
Collaborative Applications Market
IP Conferencing System Market
IP System Market
Japan SaaS UC&C Market Revenue Forecast by Solution Segment
Market Context
Drivers and Inhibitors
Progress of Digital Transformation
Hosting of the Olympic and Paralympic Games
Promote Work Style Innovation
Changes to Main Communication Methods
Companies' Willingness to Invest in UC&C
Significant Market Developments
Rapid Shift to Cloud
Impact of Innovation Accelerators
Redefinition of "Voice" Interface
Application of Bots: Emergence of Humanlike Communication
Changes from Prior Forecast
Market Definition
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