Japan Unified Communications Market Forecast, 2017−2021
This is IDC study is a translation of the Japanese document IDC #JPJ41779517, it provides the 2016 results and forecasts for the Japan unified communications and collaboration (UC&C) market from 2017 to 2021. IDC divides the Japan UC&C market into four major categories based on solution types — the IP telephony market, the collaborative applications market, the IP conferencing system market, and the IP contact center system market — and analyzes the market size and provides a forecast for each segment. The Japan UC&C market experienced decreased growth in 2016 because of stagnant growth in the IP telephony market driven by decreased replacement demand for enterprise voice infrastructure. "In order for the Japan UC&C market to continue to grow in the future, IT suppliers should work together with partners to provide UC&C functions using the cloud, strengthen the integration between cognitive/AI systems and collaborative systems, and consider UC&C plus cognitive/AI solutions in light of the Tokyo Olympics and Paralympics," states Takashi Manabe, group director, IDC Japan.
Please Note: Extended description available upon request.
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