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Japan Unified Communications and Collaboration Market Shares, 2017: Accelerating Cloud Shift

Japan Unified Communications and Collaboration Market Shares, 2017: Accelerating Cloud Shift
This IDC study presents market shares analyses based on the vendors' revenue performances in the Japan unified communications and collaborative (UC&C) market in 2017. In analyzing and forecasting the market size, IDC divides the Japan UC&C market into four major solution segments. These segments are IP telephony market, collaborative applications market, IP conference systems market, and IP contact center systems market. In 2017, vendors focusing on software and cloud sales performed favorably in the market, which clearly shows the shift to software and cloud. "For future growth, it will be necessary for IT suppliers that enter the Japan unified communications and collaboration market to provide multicloud-based UC&C functions, as well as to utilize voice interface and natural language recognition and response," says Takashi Manabe, group director, IDC Japan.

Please Note: Extended description available upon request.


IDC Market Share Figure
Executive Summary
Advice for Technology Suppliers
Market Share
Japan Unified Communications and Collaboration Market Shares
Shares by Solution Segment
Shares by Vendor
Japan UC&C Market Vendor Shares by Solution Segment
IP Telephony Market
Collaborative Applications Market
IP Conferencing Systems Market
IP Contact Center Systems Market
Who Shaped the Year
Microsoft
NTT Communications
OKI
Market Context
Significant Market Developments
The Emergence of Digital-Native Enterprises
Growth in Automation: Increase in Digital Labor and Changes in Collaboration
Reconsidering Voice Interface
Methodology
Market Definition
Related Research

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