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Japan Unified Communications and Collaboration Market Shares, 2016: The Rise of the Digital Transformation

Japan Unified Communications and Collaboration Market Shares, 2016: The Rise of the Digital Transformation

This IDC study provides an analysis of the market share based on the vendor shipments results of the Japan unified communications and collaboration (UC &C) market in 2016. IDC broadly classifies the Japan UC&C market into four segments, namely, IP telephony market, collaborative application market, IP conferencing system market, and IP contact center system market; and provides market analysis and forecast for each. The polarization observed among vendors dealing with software and cloud sales in the Japan UC&C market accelerated further in 2016, and the rise of cloud became apparent in the market."It is necessary for IT suppliers entering the Japan UC&C market to accelerate the provisioning of cloud functions and collaborate with new technologies such as cognitive and AI systems to survive and achieve growth in the future," said Takashi Manabe, group director, Software and Security and IT Spending, IDC Japan.


IDC Market Share Figure
Executive Summary
Advice for Technology Suppliers
Market Share
Japan UCC&C Market Share
Market Share by Solution Segment
Vendor-Based Share
Japan Unified Communications and Collaboration Market Vendor Share by Solution Segment
IP Telephony Market
Collaborative Application Market
IP Conferencing System Market
IP Contact Center System Market
Who Shaped the Year
Genesys
NTT Communications
OKI
Market Context
Significant Market Developments
Rise of Cloud
Growing Impact of Innovation Accelerators
Utilization of Bot: The Rise of Communication Close to Human Using Computers
Methodology
Market Definition
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