Japan Unified Communications and Collaboration Market Shares, 2015: IP Telephony, Collaboration, Conferencing System, and Contact Center System
This IDC study that presents market shares analysis based on vendors' factory revenue performance in the Japan unified communications and collaborative (UC&C) market for 2015. For the purpose of analyzing market size, IDC divides the Japan UC&C market into four major solution categories: IP telephony market, collaborative applications market, IP conferencing systems market, and IP contact center systems market. In 2015, polarization is taking place in the Japan UC&C market that divides vendors focusing on hardware sales and vendors focusing on software and cloud sales. "IT suppliers entering the Japan UC&C market should quickly micro service the UC&C functions, provide mashed-up service, and develop and link cognitive systems for the sake of future growth and survival," says Takashi Manabe, group director, IDC Japan.