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Japan System and Service Management Software Forecast, 2018-2022

Japan System and Service Management Software Forecast, 2018−2022
This IDC Market Perspective highlights the rising demand from enterprises for cloud-based communication and collaboration tools, driven by the rising mobility of the workforce, new use cases, shifting attitudes toward voice and messaging, and efforts to raise employee productivity and eventually the customer experience."Demand from enterprises is rising for cloud-based communication and collaboration tools, driven by the rising mobility of the workforce, new use cases, shifting attitudes toward voice and messaging and efforts to raise employee productivity and eventually the customer experience. IDC believes that communication and collaboration apps are becoming increasingly important to enterprises globally, with cloud-based solutions, either as standalone or complementary hybrid solutions, increasingly taking center stage," says Shiv Putcha, contributing analyst, IDC Asia/Pacific.

Please Note: Extended description available upon request.


IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Market Forecast
Japan System and Service Management Software Market Forecast
IT Operation Management Software Market
IT Automation and Configuration Management Software Market
IT Service Management Software
Japan System and Service Management SaaS Market Forecast
Japan Unified Endpoint Management Market Forecast
Japan Network Management Software Market Forecast
Market Context
Drivers and Inhibitors
Drivers
Promotion of Private Cloud
Increased Needs for Operation Automation
Growing Utilization of IT Operation Analysis
Reconstruction of IT Service Management System
Inhibitors
Growing Utilization of Open Source Software
Significant Market Developments
The Impact of SaaS growth on the Software Market
Full-Scale Investment in Operation Automation
Changes from Prior Forecast
Market Definition
Methodology
Calculation Method for Revenue
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