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Japan Support Service 2014–2018 Forecast Update and 2013 Review by Product Segment

Japan Support Service 2014–2018 Forecast Update and 2013 Review by Product Segment

In this study IDC forecasts the Japan market for IT hardware and software support services by product segment. The Japan support services market will continue to be difficult over the long term, due to reduced product prices and continuous IT cost reductions among user companies pushing service costs down, as well as expanded usage of cloud services and outsourcing following the trend of moving from ownership to usage. "In this tough environment, support service vendors will need to establish high-value added services (such as one-stop support or business continuity planning [BCP]/disaster recovery [DR] support) based on an understanding of their business environments and strengths, and will need to differentiate themselves from their competitors in order to grow soundly and continuously," says Seiichiro Yoshii, senior market analyst, IT services, IDC Japan.

Please Note: Extended description available upon request.


IDC Opinion
In This Study
Methodology
Service Market Definitions
Definitions of Services
Service Market Sizing
Foundation Markets
Definition of Support Market
Hardware Deploy and Support Market
Software Deployment and Support Market
Product Segments
Unconsolidated Basis of Computation
Situation Overview
Outlook of Related Markets
Japan IT Market
Japan IT Services Market
Japan Support Services Market Overview
Future Outlook
Forecast and Assumptions
Japan Support Services Market Forecast
HW D&S Market
Mainframes/Other Servers
RISC & IA64 servers
x86 servers
Storage
Network equipment
PCs
Other Hardware
SW D&S Market
Systems Infrastructure
Applications Development/Deployment
Applications
Market Context
Essential Guidance
Learn More
Related Research
Synopsis
Table: IDC Services Market Map
Table: Top 3 Assumptions for the Japan Support Services Market, 2014–2018
Table: Key Forecast Assumptions for Japan Support Services Market: 2014–2018
Table: Japan HW D&S Market Spending Forecast by Product Segment, 2012–2018
Table: Japan SW D&S Market Spending Forecast by Product Segment, 2012–2018
Table: Japan HW D&S Market Comparison with Previous Spending Forecast by Product Segment (November 2013), 2010–2017
Table: Japan SW D&S Market Comparison with Previous Spending Forecast by Product Segment (November 2013), 2010–2017
Figure: Japan IT Market Spending by Segment Forecast, 2013–2018
Figure: Japan IT Services Spending by Segment Forecast, 2013–2018
Figure: Japan Support Services Market Spending, 2008–2013
Figure: Japan HW D&S Market Spending Forecast by Product Segment, 2012–2018
Figure: Japan HW D&S Market Spending YoY Growth Forecast by Product Segment, 2012–2018
Figure: Japan SW D&S Market Spending Forecast by Product Segment, 2012–2018
Figure: Japan SW D&S Market Spending YoY Growth Forecast by Product Segment, 2012–2018
Figure: Japan HW D&S Market Comparison with Previous Spending YoY Growth Forecast (November 2013), 2012–2018
Figure: Japan SW D&S Market Comparison with Previous Spending YoY Growth Forecast (November 2013), 2012–2018

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