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Incorporating Business Process Quality to Help Optimize Software

Incorporating Business Process Quality to Help Optimize Software

This IDC study discusses the challenges faced by companies in adapting business processes to dynamically changing environments while maintaining quality."The exploding demand and velocity of change resulting from the need for 'multimodal,' or cross-platform, software deployments is becoming business critical to remain competitive for many organizations. These deployments rely on agile, high-quality business processes. This study discusses current views about business process quality management and the consequences of a lack of visibility and a lack of testing to evolve businesses effectively. Establishing strong practices, organizational approaches complemented by automated strategies to establish business process testing, is becoming key to improvement — increasing velocity and relevance of software deployments while lowering risk and costs, when successful. The intent of this study is to explain how companies are shifting from the downsides and challenges of unengaged, non-automated manual approaches, and it will provide additional context through insight into strategies for implementation to improve business process quality." — Melinda Ballou, program director, Application Life-Cycle Management

IDC Opinion
In This Study
Situation Overview
Typical Cultural, Organizational, and Technology Barriers and Strategies for Success
A New Approach: Automated Business Process Discovery and Testing
Future Outlook
Essential Guidance
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