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Inclusion in the IT Organization: Recruit, Hire, and Retain Diverse Employees

Inclusion in the IT Organization: Recruit, Hire, and Retain Diverse Employees

This IDC Perspective provides IT executives with practical steps for implementing a dynamic inclusion strategy that will significantly improve engagement levels for diverse IT talent across the organization in a meaningful and sustainable fashion. This document is a companion study to IDC PlanScape: Increasing Workforce Diversity in IT (IDC #US44118118, forthcoming) and shows how IT leaders and their partners can implement sustainable inclusive practices that improve recruitment and retention, drive employee engagement, and deliver strategic value to the organization by mitigating various talent management risks for all IT employees, particularly diverse talent. "By the year 2025, millennials and Generation Z will make up almost 75% of the workforce. This generational demographic has set higher standards for corporate social responsibility and believes that companies have an obligation to give back to the communities they serve by creating an inclusive work environment for everyone to equitably participate and achieve success," says Damon Carter, adjunct research advisor with IDC's IT Executive Programs (IEP). "IT organizations must begin to adopt innovative inclusive behaviors today to successfully acquire and retain millennial IT talent in the future, which will be key to effectively competing with global competitors in the evolving marketplace."

Executive Snapshot
Situation Overview
What Is Inclusion? Why Is It Critical to IT's Future Success?
What Are the Key Components of an Inclusion Strategy?
Recruitment Step 1 — Define Target Employee Populations
Recruitment Step 2 — Partner with the Talent Acquisition Team
Recruitment Step 3 — Cultivate Strategic Partnerships
Recruitment Step 4 — Establish Targeted Recruiting Practices for Diverse Talent
Recruitment Step 5 — Develop a University Relations Recruiting Strategy
Development Step 1 — Engage Diverse Talent in Career Development Activities
Development Step 2 — Create Targeted Development Strategies for Diverse Talent
Development Step 3 — Engage People with Disabilities
Development Step 4 — Encourage Networking Opportunities for All IT Employees
Advancement Step 1 — Promote Sponsorship
Advancement Step 2 — Create Succession Strategy
Retention Step 1 — Analyze Employee Turnover Trends
Retention Step 2 — Understand the Employee Experience
Retention Step 3 — Implement "Stay" Interviews
What Other Organizational Activities Will Help Sustain the Strategy?
Institute an IT Diversity Advisory Council
Apply Inclusive Leadership Behaviors
Mitigate the Adverse Impact of Unconscious Bias
Leverage Employee Resource Groups to Drive Business Outcomes
Advice for the Technology Leader
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