IDC PlanScape: Digital Transformation of Document Workflows — Leveraging Automation and Optimization for Competitive Advantage
This IDC study offers practical guidance to help IT and line-of-business leaders justify investment in the digital transformation of document workflows through workflow automation and optimization. This guidance includes answers to the following:
Why does the digital transformation of document workflows offer organizations the opportunity to impact both costs and revenue while meeting stakeholder requirements and enhancing the customer experience?
What is the digital transformation of document workflows, and what are some of the key use cases?
Who are the key stakeholders that should be involved in document workflow initiatives? What are their roles and responsibilities for promoting successful document workflow automation and optimization projects?
How can IT and line-of-business leaders help accelerate investment in transforming document workflows for their organization?
"The opportunity to digitize, automate, and optimize document-intensive workflows is an area that is frequently overlooked by business leaders but is one that can provide both tactical and strategic advantages for organizations," says Holly Muscolino, research vice president, Imaging, Printing, and Document Solutions. "This IDC PlanScape helps IT and line-of-business leaders understand the value of transforming document workflows within their organizations and identifies the necessary steps and key stakeholders of this initiative."