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IDC PlanScape: Building New KPIs for Assessing Digital Transformation Initiatives

IDC PlanScape: Building New KPIs for Assessing Digital Transformation Initiatives

This IDC study discusses building new KPIs for assessing digital transformation initiatives."KPIs, by themselves, do not create value," stated Bill Keyworth, VP of Research at IDC. "Rather, they point to management actions and decisions. KPIs communicate the corrective signals that continuously steer DX performance toward its desired business goals."

Please Note: Extended description available upon request.


IDC PlanScape Figure
Executive Summary
Why are New KPIS for DX Initiatives Important?
What Are the New KPIs for Assessing DX Initiatives?
Cascading Methodology for Building New KPIs
Who Are the Key Stakeholders?
How Can My Organization Take Advantage of Building New KPIs for Assessing DX Initiatives?
Define Business Goals and Scope of the Target DX Performance Assessment
Identify Critical Success Factors for the Targeted DX Dimension(s)
Specify the Assessment Question(s) for the Performance Challenges of Key DX Subject Areas or Chosen "Success Metrics"
Perform SWOT Analysis for the DX Performance Challenge(s)
Develop KPIs for Answering Specific DX Assessment Questions
Essential Guidance
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