Market Research Logo

IDC PeerScape: Practices for Rebuilding the IT Organization for Digital Success

IDC PeerScape: Practices for Rebuilding the IT Organization for Digital Success

This IDC study explores how four CIOs in the finance, manufacturing, and healthcare sectors are restructuring enterprise IT organizations for success in the digital economy. Each of these IT leaders is involved in implementing an ongoing enterprise DX strategy that has already achieved significant business results measured in terms of greater customer engagement, increased revenue, and expanded revenue streams."Listen to IT leaders who are well on their way down the digital transformation road, and it becomes abundantly clear that implementing new technology is just one part of the journey," says Julia King, adjunct analyst with IDC's IT Executive Programs (IEP). "The larger part of DX is changing the way IT professionals work, not only with each other but with new teammates throughout the enterprise. It goes well beyond traditional notions of IT-business alignment. It requires complete congruence."

Please Note: Extended description available upon request.


IDC PeerScape Figure
Executive Summary
Peer Insights
Practice 1: Break Down Silos and Reorganize IT Resources Around Customer Processes
Challenge
Examples
SunTrust Banks
Owens Corning
Cancer Treatment Centers of America
Guidance
Practice 2: Shift the IT Orientation from Project Delivery to Product Evolution
Challenge
Examples
SunTrust Banks
Owens Corning
Western Union
Guidance
Practice 3: Think Beyond Enterprise Borders to External Integration
Challenge
Examples
SunTrust Banks
Cancer Treatment Centers of America
Guidance

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report