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IDC PeerScape: Practices for Deploying Service Robotics in Logistics

IDC PeerScape: Practices for Deploying Service Robotics in Logistics

This IDC PeerScape explores four key practices that organizations should consider when preparing to deploy robots in their logistics processes, especially if they are looking at robots for the first time."Robotic technology has evolved to a point where robots are capable of safely operating in close proximity and even in collaboration with humans," says John Santagate, research director, Service Robotics at IDC. "These devices are enabling warehousing and fulfillment processes in logistics operations to achieve next-level process improvements. Organizations considering robotics in their logistics operations should leverage this study to help ensure a successful deployment of robotics."


IDC PeerScape Figure
Executive Summary
Peer Insights
Practice 1: Engage Your Workforce Early on in Planning to Ensure Buy-In
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Practice 2: Define Characteristic Requirements of Robotics to Fit the Needs of Your Process
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Practice 3: Prove the Business Case Early to Drive Investment
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Practice 4: Ensure Effective Integration Between Robotic Application and Business Systems
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