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IDC MaturityScape: Managing Enterprise Content 1.0

IDC MaturityScape: Managing Enterprise Content 1.0

This IDC study describes the organizational characteristics at five levels of content management maturity, from a completely ad hoc, highly manual approach to one in which the word "management" no longer applies — at least from the human perspective — as artificial intelligence (AI) and cognitive solutions largely assume the management roles. It is intended to help organizations evaluate current content management infrastructure and capabilities and identify the steps they need to take to advance to the next stage of maturity. Key stakeholders of content management initiatives include executives, IT leadership, line-of-business managers, employees, and partners. "Digital transformation initiatives are driving organizations to change the way that they approach, think about, and manage critical business content. They must evaluate the processes and technologies that impact and control content to optimize processes, ensure security and compliance, and leverage content for greatest business value," said Holly Muscolino, research vice president, Content Technologies and Document Workflow.

Please Note: Extended description available upon request.


IDC MaturityScape Figure
Executive Summary
Elements of the Managing Enterprise Content Maturity Framework
Stages of the Managing Enterprise Content Maturity Framework
Ad Hoc
Description
Business Outcome
Opportunistic
Description
Business Outcome
Repeatable
Description
Business Outcome
Managed
Description
Business Outcome
Optimized
Description
Business Outcome
Dimensions of the Managing Enterprise Content Maturity Framework
Advice for Technology Buyers
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