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IDC MaturityScape: Digital Transformation in Utilities 1.0

IDC MaturityScape: Digital Transformation in Utilities 1.0

IDC Energy Insights has developed this Digital Transformation (DX) MaturityScape to help business and IT leaders within the utilities sector understand and cope with the challenges and opportunities that DX can bring to their enterprises. DX is the approach by which companies drive changes in their business models and ecosystems by leveraging digital competencies. IDC MaturityScape: Digital Transformation (DX) provides a framework for viewing the stages of maturity in five key dimensions: Leadership DX, Omni-Experience DX, WorkSource DX, Operating Model DX, and Information DX. IDC MaturityScape: Digital Transformation is an important tool that enables organizations to:Assess their capabilities and stage of maturity in digital transformationEnable a dialogue and collaboration between business, operational, and technology executives about goals and actions relative to digital transformation initiativesIdentify areas of digital transformation capability that need to be developed or require strengtheningEstablish a framework and a road map for pursuing digital transformation initiatives"Utilities companies will either become adept at digital transformation and thrive or fail to master the disciplines and struggle to survive," says Emilie Ditton, research director, IDC Energy Insights. "Business leaders need to master not only the disciplines but also the alchemy of combing and managing their interactions to create digital gold," adds Sparshy Saxena, senior market analyst, IDC Energy Insights.

Please Note: Extended description available upon request.


IDC MaturityScape Figure
Executive Summary
Elements of the Digital Transformation Maturity Framework
Transforming Business Models
Customer Experience Transformation
Changing Regulatory Landscape
Stages of the Digital Transformation Maturity Framework
Ad Hoc
Description
Business Outcome
Opportunistic
Description
Business Outcome
Repeatable
Description
Business Outcome
Managed
Description
Business Outcome
Optimized
Description
Business Outcome
Dimensions of the Digital Transformation Maturity Framework
Leadership DX
Omni-Experience DX
WorkSource DX
Operating Model DX
Information DX
Advice for Technology Buyers

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