Market Research Logo

IDC FutureScape: Worldwide Supply Chain 2020 Predictions

IDC FutureScape: Worldwide Supply Chain 2020 Predictions

This IDC study provides manufacturers and retailers with the top 10 predictions and underlying drivers that we expect to impact IT investments in the supply chain in 2020 and beyond. Technology leaders and their counterparts in the line-of-business (LOB) operations can use this document to guide their IT strategic planning efforts.According to Simon Ellis, program vice president, Global Supply Chain Strategies at IDC, "The supply chain continues on its journey of almost unparalleled levels of change. Digital transformation is now the overriding priority for most manufacturers and retailers, with the adoption of digital technologies aimed to improving efficiency and effectiveness in the shorter term while providing the opportunity to either disrupt their market segment or be resilient to others that may try."

Please Note: Extended description available upon request.


IDC FutureScape Figure
Executive Summary
IDC FutureScape Predictions
Summary of External Drivers
Predictions: Impact on Technology Buyers
Prediction 1: By the End of 2021, Half of All Manufacturing Supply Chains Will Have Invested in Supply Chain Resiliency and Artificial Intelligence, Resulting in Productivity Improvements of 15%
Associated Drivers
IT Impact
Guidance
Prediction 2: By 2022, Firms Will Dedicate 35% of Their Logistics Business Process Outsourcing Services Budget to Process Automation, Focusing on Order, Inventory, and Shipment Tracking
Associated Drivers
IT Impact
Guidance
Prediction 3: By the End of 2020, Half of All Large Manufacturers Will Have Automated Supplier and Spend Data Analysis, Resulting in a 15% Procurement Productivity Gain
Associated Drivers
IT Impact
Guidance
Prediction 4: By 2023, Supply Chain Micro-Application Extensions Will Account for One-Third of All New Technology Investments in Manufacturing and Retail
Associated Drivers
IT Impact
Guidance
Prediction 5: By 2023, 65% of Warehousing Activities Will Use Robots and Situational Data Analytics to Enable Storage Optimization, Increasing Capacity by over 20% and Cutting Work Order Processing Time in Half
Associated Drivers
IT Impact
Guidance
Prediction 6: To Lessen Stress on the Service Supply Chain, by 2023, 25% of OEMs Will Leverage Blockchain to Source Spare Parts, Improving Accuracy of Usable Parts by 60% and Lowering Expedite Costs by 45%
Associated Drivers
IT Impact
Guidance
Prediction 7: By 2023, 60% of G2000 Manufacturers Will Invest in AI-Infused Robotic Process Automation to Automate Tasks Through Increased Productivity and Address Supply Chain Skills Deficit
Associated Drivers
IT Impact
Guidance
Prediction 8: By 2024, 75% of All Consumer-Facing Companies Will Have Developed the Ability to Customize at Scale Within Their Supply Chains, Resulting in, on Average, a 2–3 Percentage Point Increase in Market Share
Associated Drivers
IT Impact
Guidance
Prediction 9: By 2022, the Number of Companies Offering Flexible Warehousing Options Will Have Increased by 50%, Which Can Help Address Seasonal Demand Challenges and Lower Fixed Overhead Costs by over 20%
Associated Drivers
IT Impact
Guidance
Prediction 10: By 2024, for Transparency and Efficiency, 40% of Customs Agencies Will Join Private Blockchain and API-Powered Trade Platform Ecosystems to Achieve a 50% Increase in Cross-Border Compliance
Associated Drivers
IT Impact
Guidance
Advice for Technology Buyers
External Drivers: Detail
The Age of Innovation: Driving the Future Enterprise
The Platform Economy: Competing at Hyperscale
Sense, Compute, Act: Maximizing Data Value
Intelligence Everywhere: AI's Opportunity and Implications
Rising Customer Expectations: More Convenience, Customization, and Control
Economies of Intelligence: AI, Human, and Organizational "Learning" Fuels Asymmetrical Advantage
Learn More
Related Research

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report