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IDC FutureScape: Worldwide SMB 2019 Predictions

IDC FutureScape: Worldwide SMB 2019 Predictions

This IDC study provides the top 10 predictions and underlying drivers that we expect to impact SMBs in 2019 and beyond."Effective senior executives, business unit heads, and IT managers in small and midsize businesses worldwide will be looking to harness a wide range of technology to support positive business outcomes in challenging times. While SMBs will always seek the near-term benefits of new technology, the most successful will also invest at the same time to support a long-term vision in keeping with digital transformation." — Raymond Boggs, vice president, Small and Medium Business research at IDC

Please Note: Extended description available upon request.


IDC FutureScape Figure
Executive Summary
IDC FutureScape Predictions
Summary of External Drivers
Predictions: Impact on Technology Buyers
Prediction 1: SMB IT Spending Worldwide Will Expand 4.6% in 2019 to Total Almost $630 Billion
Associated Drivers
IT Impact
Guidance
Prediction 2: By 2021, the Integration of On-Premises and Cloud Resources Will Be a Top IT Spending Priority for Half of SMBs — in Both Developed and Developing Countries
Associated Drivers
IT Impact
Guidance
Prediction 3: By 2021, 60% of SMBs Worldwide Will Use Alternative Channels for Technology Procurement, Including Various Service Providers and Self-Service Sources
Associated Drivers
IT Impact
Guidance
Prediction 4: Innovation Accelerators Will Have Transformed Business and Production Processes in Half of SMBs in Key Verticals by 2022, Such as Robotics in Manufacturing and AI in Several Industries
Associated Drivers
IT Impact
Guidance
Prediction 5: By 2023, Half of SMBs Will Respond to the Changing Nature of the Work, Leveraging New Talent and Sourcing Models
Associated Drivers:
IT Impact
Guidance
Prediction 6: Half of Medium-Sized Businesses in Developed Countries Will Have Business Analytics in Place by the End of 2019, with Adoption Increasing Across All Regions
Associated Drivers
IT Impact
Guidance
Prediction 7: The Internet of Things Will Be Used by a Third of SMBs in Key Industries by 2021 to Collect and Evaluate Real-Time External and Internal Data
Associated Drivers
IT Impact
Guidance
Prediction 8: Two-Thirds of SMBs Will Have Digital Transformation as a Key Part of Their IT Strategies by the End of 2023
Associated Drivers
IT Impact
Guidance
Prediction 9: By the End of 2019, the Majority of Medium-Sized Businesses in Developed Countries Will Have Implemented Cognitive/AI Software
Associated Drivers
IT Impact
Guidance
Prediction 10: By the End of 2021, 60% of SMBs Worldwide Will Have Formal or Informal Mobile Worker Support in Place
Associated Drivers
IT Impact
Guidance
Advice for Technology Buyers
External Drivers: Detail
Next Chapter of DX: Technology-Driven Transformation Altering Business and Society
Sense, Compute, Actuate: Turning Data into Value
Emerging Autonomy: Learning to Live With AI
Rising Customer Expectations: More Convenience, Customization, and Control
Reimagining the Material World: Revolutionized Processes Expand Technology Reach
The Future of Work: Bridging the Digital Talent Gap
Legacy Inertia: Retrofit the Old into the DX World
Learn More
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