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IDC FutureScape: Worldwide SMB 2018 Predictions

IDC FutureScape: Worldwide SMB 2018 Predictions

This IDC study provides IDC's top 10 predictions for SMBs in 2018."Forward-looking IT managers, business unit leaders, and senior executives in small and midsize businesses will harness a wide range of technology to support positive business outcomes in challenging times. The synthesis of near-term needs and long-term vision will be at the heart of effective company technology investment moving forward." — Raymond Boggs, vice president, Small and Medium Business research at IDC

Please Note: Extended description available upon request.


IDC FutureScape Figure
Executive Summary
IDC FutureScape Predictions
Summary of External Drivers
Predictions: Impact on Technology Buyers
Prediction 1: In 2018, SMB IT Spending Will Increase 4.6% to $568 Billion; Software and Business Services Spending Will Show the Greatest Gains
Associated Drivers
IT Impact
Guidance
Prediction 2: The Integration of Cloud and On-Premises Resources Will Be an Increasingly Important Priority for Companies Across the SMB Size Spectrum, with More than One-Half Citing It as a Tech-Spending Priority by 2019
Associated Drivers
IT Impact
Guidance
Prediction 3: Alternative Channels Such as Online Self-Provisioning, Cloud Marketplaces, and Cloud Service Brokers Will Play an Increasing Role in the Market, with One-Half of SMBs Acquiring Resources via Such Channels by 2020
Associated Drivers
IT Impact
Guidance
Prediction 4: Innovation Accelerators Will Transform Production Processes in Key SMB Sectors, with One-Third of SMBs in Progressive Verticals, Such as Manufacturing and Healthcare, Using at Least One Accelerator by 2020
Associated Drivers
IT Impact
Guidance
Prediction 5: One-Half of SMBs in Developed Countries Will Have Basic Business Intelligence/Analytics Resources in Place by the End of 2020 to Sharpen Decision Making, with Predictive Analytics Used by Over One-Quarter
Associated Drivers
IT Impact
Guidance
Prediction 6: By the End of 2019, the Internet of Things Will Be Used by One-Third of SMBs in Key Industries to Collect and Evaluate Real-Time Internal and External Data to Refine Business Practices
Associated Drivers
IT Impact
Guidance
Prediction 7: Digital Transformation Will Be a Key Part of Company Strategy for One-Half of SMBs — 60% in Some Regions — by the End of 2019; But the Danger of Disruption Is Already Present, Especially from Start-Ups
Associated Drivers
IT Impact
Guidance
Prediction 8: By the End of 2020, Over 20% of SMBs in Developed Countries Will Have Implemented Cognitive/Artificial Intelligence Enterprise Software or Intelligent Assistants
Associated Drivers
IT Impact
Guidance
Prediction 9: By the End of 2018, One-Half of SMBs Worldwide Will Have Formal or Informal Mobile-Worker Support in Place
Associated Drivers
IT Impact
Guidance
Prediction 10: The Share of SMBs Worldwide with Millennials in Senior Management Will Exceed 50% in 2019
Associated Drivers
IT Impact
Guidance
Advice for Technology Buyers
External Drivers: Detail
Accelerating DX: Technology-Centric Transformation Altering Business and Society
Pace of Change: Technology Capabilities Enable Sustainable Change at the Speed of Digital Business
Human Versus Machine: The Impact of AI and Automation
Sense, Compute, Actuate: The New Data-Centric Paradigm
Empowering the Material World: Revolutionized Processes Expand Technology Reach
Innovation Impasse: Legacy Systems Constraining Transformation
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