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IDC FutureScape: Worldwide Imaging, Printing, and Document Solutions 2019 Predictions

IDC FutureScape: Worldwide Imaging, Printing, and Document Solutions 2019 Predictions

This IDC study provides IDC's top 10 predictions for imaging, printing, and document solutions for 2019 and beyond."An overarching theme of IDC's predictions for the imaging, printing, and document solutions market is that transformation is inevitable," says Keith Kmetz, IDC's program vice president for Imaging, Printing, and Document Solutions Research. "While this market is massive and serves a mission-critical function within businesses of all sizes and geographies, the ongoing market transition demonstrates the need for buyers to rethink their traditional approach to print procurement as it relates to the organizational vision for business information, regardless of paper or digital format."

Please Note: Extended description available upon request.


IDC FutureScape Figure
Executive Summary
IDC FutureScape Predictions
Summary of External Drivers
Predictions: Impact on Technology Buyers
Prediction 1: By 2020, Over 50% of Acquisition Contracts for Office-Targeted Smart MFPs Will Prioritize the Software and Services Offering First and Consider the Hardware Feature Set as a Given
Associated Drivers
IT Impact
Guidance
Prediction 2: By 2023, 60% of Enterprise MPS Engagements Will Leverage Machine Learning and Behavioral Analytics Technologies to Drive Specific Corporate Governance Policies and Paperless Initiatives
Associated Drivers
IT Impact
Guidance
Prediction 3: Fueled by DX Initiatives, by 2022, 30% of Enterprise Organizations Will Have Invested in MFP-Enabled Collaboration Solutions to Address Interdepartmental Document Workflow Bottlenecks
Associated Drivers
IT Impact
Guidance
Prediction 4: By 2020, 20% of Small Companies Will Have Adopted Customized Pay-per-Use Print Contracts Enabled by the Adoption of Remote Usage Monitoring and Tracking Technologies
Associated Drivers
IT Impact
Guidance
Prediction 5: By 2023, Overwhelmed by Corporate DX, Security, and Compliance Imperatives, 70% of Large Entities Will Have Turned to IT Outsourcers for Print Inclusive–Managed IT Infrastructure Services Contracts
Associated Drivers
IT Impact
Guidance
Prediction 6: By 2021, a Significant Print-Related Security Breach Will Have Cost a G2000 Company Over $1 Million in Damages, Resulting in a Self-Mandated Reduction of Office Printing by More than 50% in 10 Years
Associated Drivers
IT Impact
Guidance
Prediction 7: By 2024, Proliferation of Innovation Accelerator Technologies and Future of Work Initiatives Will Be Primary Drivers to Automate the Print-Related Service Experience, Resulting in a 25% Efficiency Increase
Associated Drivers
IT Impact
Guidance
Prediction 8: By 2022, Rapid Adoption of Intelligent Automation Technology Will Serve as the Catalyst That Drives Print Out of Select High-Volume, Straightforward, and Repetitive Processes in 30% of Large Enterprises
Associated Drivers
IT Impact
Guidance
Prediction 9: By 2021, IDC Expects 90% of Digital Signage Solutions to Have Incorporated Interactive AR and Analytics in Their Product Offerings
Associated Drivers
IT Impact
Guidance
Prediction 10: By 2019, 90% of Brand Owners and Manufacturers Will Use Digital Print Technologies to Create New Efficiencies in the Supply Chain, Saving Over $3 Billion on Packaging Print
Associated Drivers
IT Impact
Guidance
Advice for Technology Buyers
External Drivers: Detail
Next Chapter of DX — Technology-Driven Transformation Altering Business and Society
The Race to Innovate — Speed of Change, Delivery, and Operations Separates Thrivers and Survivors
Sense, Compute, Actuate — Turning Data into Value
New Nature of Risk — Innovation Requires New Thinking in Security and Risk Management
Cyber Insecurity — Theft, Cyberattack, and Negligence Create a Crisis of Digital Trust
The Future of Work — Bridging the Digital Talent Gap
Legacy Inertia — Retrofit the Old into the DX World
Learn More
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