Market Research Logo

IDC FutureScape: Worldwide Federal and Central Governments 2018 Predictions

IDC FutureScape: Worldwide Federal and Central Governments 2018 Predictions

This IDC study provides IDC's top 10 federal and central governments predictions for 2018. Complex issues drive each of these trends."Agencies must develop and invest in new service delivery models" said Shawn P. McCarthy, research director at IDC government Insights. "Government agencies are being forced to move away from ongoing legacy system updates. They need to tap into service delivery models that allow for rapid updates, changes, and expansion. This is especially true when new laws require IT systems to process information and to collect and report on details in new ways. This IDC FutureScape predictions reflect both the opportunities and challenges that come with this level of national government digital transformation."

Please Note: Extended description available upon request.


IDC FutureScape Figure
Executive Summary
IDC FutureScape Predictions
Summary of External Drivers
Predictions: Impact on Technology Buyers
Prediction 1: By 2021, National Governments That Use Human-Centered Design to Transform Customer Service and Operations Will Attain 50% Higher Service Delivery and Efficiency Improvement Metrics Than Those Without a Human-Centric Policy
Associated Drivers
IT Impact
Guidance
Prediction 2: By 2018, 40% of National Governments Will Plan to Test and/or Pilot Private or Permissioned Blockchain Models to Aggregate and Track Protected Data, Enabling Trusted Data Sharing Between Organizations
Associated Drivers
IT Impact
Guidance
Prediction 3: In 2018, 60% of National Government IT Cloud Spending Will Be Spent on Transition Strategies That Address Workload Migration, Architecture Requirements, Data Sanitization, Staff Readiness, Vendor Certifications, and Continuity of Services
Associated Drivers
IT Impact
Guidance
Prediction 4: By 2020, 50% of Federal and National Governments Will Establish Legislation on Testing and Performance of SAE Levels 4 and 5 of Driver Automation, Shortening the Timelines for the Development and Mass Availability of Autonomous Vehicles by 12–18 Months
Associated Drivers
IT Impact
Guidance
Prediction 5: By 2020, 20% of National Governments Will Revamp Their Metadata Strategy to Streamline How Data Is Stored, Indexed, and Searched as the Volume of Unstructured Data Begins to Significantly Slow Compute Time and Speed of Data Searches
Associated Drivers
IT Impact
Guidance
Prediction 6: Only 14% of the World's Population Will Have Access to Broadband Connectivity by 2019; Digital Equity Will Reach a Tipping Point, Resulting in 50% of National Governments Developing Programs That Use Wireless Technology Innovations to Reach Underserved Populations
Associated Drivers
IT Impact
Guidance
Prediction 7: During 2018, 50% of National Governments Will Roll Back, Postpone, or Cancel Plans to Introduce e-Elections, Such as Electronic Voting Stations and Internet Voting, Because of Cybersecurity Fears and Concerns About Potential Election Tampering
Associated Drivers
IT Impact
Guidance
Prediction 8: By 2020, 20% of National Governments Globally Will Be Moving Toward Centralized, Whole-of-Government Shared Services and Procurement Platforms Due to Tightening Budgets and the Need for Interoperability Across Government Programs and Greater Administrative Oversight
Associated Drivers
IT Impact
Guidance
Prediction 9: By 2019, 30% of National Governments Will Have Reworked Their Privacy and Data Governance Policies to Protect Citizen Information as AI and Machine Learning Connect and Combine Troves of Data, Compromising Confidentiality and Creating and Disclosing Personally Identifiable Information
Associated Drivers
IT Impact
Guidance
Prediction10: By 2020, as Artificial Intelligence Is More Widely Adopted in Back-Office Systems and Citizen Self-Services, 15% of National Government Workers Will Shift Their Job Roles to More Complex, Idiosyncratic Tasks, Problems, and Interactions
Associated Drivers
IT Impact
Guidance
Advice for Technology Buyers
External Drivers: Detail
Accelerating DX — Technology-Centric Transformation Altering Business and Society
Human Versus Machine — The Impact of AI and Automation
Global Volatility — Political, Social, and Economic Disturbance
Sense, Compute, Actuate — The New Data-Centric Paradigm
Cyberthreats — Theft, Ransom, and Cyberattack on the Rise
The Future Workforce — Global Demand for Digital Talent
Innovation Impasse — Legacy Systems Constraining Transformation
Pace of Change — Technology Capabilities Enable Sustainable Change at the Speed of Digital Business
Learn More
Related Research

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report