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IDC FutureScape: Worldwide Digital Transformation 2019 Predictions

IDC FutureScape: Worldwide Digital Transformation 2019 Predictions

This IDC study provides IDC's top 10 predictions for digital transformation for 2018."With direct digital transformation (DX) investment spending of $5.9 trillion over the years 2018 to 2021, this topic continues to be a central area of business leadership thinking," says Shawn Fitzgerald, research director, Worldwide Digital Transformation Strategies. "IDC's 2019 DX predictions represent our perspective on the major transformation trends we expect to see over the next five years — based on our almost 800 business use cases spanning 16 industries and 8 functional areas, our DX spending guides showing where industry is both prioritizing digital investments, and where we expect to see the largest growth in 3rd Platform and innovation accelerator technologies."

Please Note: Extended description available upon request.


IDC FutureScape Figure
Executive Summary
IDC FutureScape Predictions
Summary of External Drivers
Predictions: Impact on Technology Buyers
Prediction 1: By 2020, At Least 55% of Organizations Will Be Digitally Determined, Transforming Markets and Reimagining the Future Through New Business Models and Digitally Enabled Products and Services
Associated Drivers
IT Impact
Guidance
Prediction 2: By 2022, the CDO Title Will Be in Decline, as Digital Will Have Become Fully Embedded, But More Than 60% of CEOs Will Have Spent Part of Their Careers Leading Digital Initiatives
Associated Drivers
IT Impact
Guidance
Prediction 3: The Paramount Importance of Customer Advocacy Will Result in 60% of B2C Brands Embracing Net Promoter Score as Their Leading Success Metric by the End of 2020
Associated Drivers
IT Impact
Guidance
Prediction 4: By 2020, 80% of Enterprises Will Create Data Management and Monetization Capabilities, Thus Enhancing Enterprise Functions, Strengthening Competitiveness, and Creating New Sources of Revenue
Associated Drivers
IT Impact
Guidance
Prediction 5: By 2020, 30% of G2000 Companies Will Have Implemented Advanced Digital Twins of Their Operational Processes, Which Will Enable Flatter Organizations and One-Third Fewer Knowledge Workers
Associated Drivers
IT Impact
Guidance
Prediction 6: By 2023, 35% of Workers Will Start Working with Bots or Other Forms of AI, Requiring Company Leaders to Redesign Operational Processes, Performance Metrics, and Recruitment Strategies
Associated Drivers
IT Impact
Guidance
Prediction 7: By 2020, 30% of G2000 Companies Will Have Allocated Capital Budget Equal to at Least 10% of Revenue to Fuel Their Digital Strategies
Associated Drivers
IT Impact
Guidance
Prediction 8: By 2021, Prominent In-Industry Value Chains, Enabled by Blockchains, Will Have Extended Their Digital Platforms to Their Entire Omni-Experience Ecosystems, Thus Reducing Transaction Costs by 35%
Associated Drivers
IT Impact
Guidance
Prediction 9: By 2021, About 30% of Manufacturers and Retailers Globally Will Have Built Digital Trust Through Blockchain Services That Enable Collaborative Supply Chains and Allow Consumers to Access Product Histories
Associated Drivers
IT Impact
Guidance
Prediction 10: By 2023, 95% of Entities Will Have Incorporated New Digital KPI Sets — Focusing on Product/Service Innovation Rates, Data Capitalization, and Employee Experience — to Navigate the Digital Economy
Associated Drivers
IT Impact
Guidance
Advice for Technology Buyers
External Drivers: Detail
Next Chapter of DX: Technology-Driven Transformation Altering Business and Society
The Race to Innovate: Speed of Change, Delivery, and Operations Separates Thrivers and Survivors
Platforms, Platforms, Platforms: Industry Competes for Innovation at Scale
Sense, Compute, Actuate: Turning Data into Value
Cyber Insecurity: Theft, Cyberattack, and Negligence Create a Crisis of Digital Trust
Rising Customer Expectations: More Convenience, Customization, and Control
The Future of Work: Bridging the Digital Talent Gap
Learn More
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