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Hosted Contact Center Services Profile: West Corp.

Hosted Contact Center Services Profile: West Corp.

This IDC Vendor Profile highlights West Corp.'s hosted contact center offerings and capabilities.

Please Note: Extended description available upon request.


IDC Opinion
In This Vendor Profile
Situation Overview
Company Overview
Offerings and Capabilities
ControlMaxx
Virtual ACD
Interactive Intelligence
Genesys
Professional Services
Software Development Capabilities
Security and Redundancy
Company Strategy
Future Outlook
Essential Guidance
Advice for West
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Related Research
Table: West Corporation Overview

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