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HDFC Bank

HDFC Bank

This IDC Buyer Case Study shares the experience of the HDFC Bank core team in its recent core banking upgrade. This is a narrative from all the integrally involved teams at the bank. It highlights the entire transformational journey, challenges, risks and mitigations measures, learnings, and outcome of the initiative.

Please Note: Extended description available upon request.


IDC Opinion
In This Buyer Case Study
Situation Overview
Organization Overview
Challenges and Solution
Solution
Cluster Champions for Branches
Technical (IT-FM) Support at Branches
Transformation Journey
Approach for Handling Critical Scenarios
Training
Approach
Execution
Governance Mechanism
Results
Outcome
Essential Guidance
Learn More
Related Research
Table: Risk and Mitigation
Figure: HDFC Bank: Project Phases
Figure: Team Structure

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