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The Growing Importance of SaaS Renewal Rates in Europe: Attempting to Assess Vendor Performance

The Growing Importance of SaaS Renewal Rates in Europe: Attempting to Assess Vendor Performance

In this IDC Insight we will discuss the traditional models for retention analysis, present common software-as-a-service metrics used by software vendors in the industry, and look at how technology vendors can apply a consistent analysis to assess revenue performance. Finally, we will briefly discuss the messages drawn by renewal rates and what they say about vendors' performances.


Please Note: Due to the brevity and/or nature of the content posted, there is no table of contents available for this report.

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